Customer commitment to data protection and privacy
In this Privacy Notice we want to give a clear, concise, and transparent communication on the collection, use, processing, storing etc. of personal data relating to customers of the Maemo.
Within the meaning of this Privacy Notice “customer of Maemo” means former, current and potential customer or user of a product or service offered by Maemo.
Why do we process your data?
We use and process your personal data in connection with you for example, buying our products online or in-store, visiting our website or contacting customer service. Examples of personal data are full name, address, e-mail address, telephone number, payment information, purchase, order and usage history, IP address, member id and other case-related information (eg information that you provide when contacting our customer service).
Under each specific section of this Privacy Notice you will be informed of the purpose for each relevant processing of information.
Who is responsible for processing of your personal data?
Maemo is primary responsible for the processing of personal data within the scope of this Privacy Notice.
Under each specific section of this Privacy Notice you will be informed when instead the Maemo is responsible for processing your personal data, the allocation of responsibilities and the modalities for the execution of rights.
Maemo Contact Info
The named Maemo controller(s) above are throughout this Privacy Notice individually or collectively referred to as “Maemo”, “we” or “us”.
Under certain circumstances the responsibility for data protection and your privacy is shared with third parties, such as banking and financial institutes, postal services or electronic communication providers. More information can be found under each specific section of this Privacy Notice.
Where do we process your data?
The personal data that we collect from you is generally stored within a country of the European Union or the European Economic Area (“EU/EEA”) but may also, whenever necessary, be transferred to and processed in a country outside of the EU/EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws and without undermining your statutory rights.
From time to time we may transfer personal data from the EU/EEA to a third country not being approved by European commission as a safe country for such transfer (adequacy decision). Whenever applicable Maemo will use Standard Contractual Clauses to ensure an equivalent level of protection as granted within the EU/EEA or other lawful grounds for transfer.
Who has access to your data?
Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your personal data may be shared between the companies and brands within the Maemo Group, with suppliers, sub-contractors and independent third-parties (acting as processors and sub-processors) carrying out certain tasks on Maemo's behalf.
In addition, we may also disclose personal data to third parties, if we have reason to believe that using or disclosing such information is necessary or advisable to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property, including the prevention of fraud.
We reserve the right to transfer any personal data we have about you in the event that we merge with or are acquired by a third party, undergo another business transaction such as a reorganisation, or should any such transaction be proposed.
What is the legal ground for processing?
Maemo is not allowed to collect, process, use, store etc. personal data without a valid legal ground. Lawfulness may be derived from your consent, by contract, statutory obligations or from our legitimate interest as a business. For each specific purpose of processing of personal data, we will inform you about which legal ground that will apply, what rights you are entitled to exercise, whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. Please contact firstname.lastname@example.org and we will provide you with your personal data via e-mail.
Right to portability:
Whenever Maemo processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have an Maemo account (Maemo membership), you can edit your personal data under your account pages.
Right to erasure:
You have the right to erase any personal data processed by Maemo at any time except for the following situations:
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with Maemo, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*your debt has been sold to a third party within the last three years or one year for deceased customers
*your credit application has been rejected within the last three months
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on Maemo's legitimate interest. Maemo will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Right to restriction:
You have the right to request that Maemo restricts the process of your personal data under the following circumstances:
* if you object to a processing based Maemo's legitimate interest, Maemo shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, Maemo must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if H&M no longer needs the personal data but it is required by you to defend legal claims.
How do you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach them at email@example.com.
If you have a Maemo Account, you can exercise your right to access, portability and rectification under your account pages, where you also can delete your account.
Data Protection Officer:
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at firstname.lastname@example.org and write DPO as subject matter.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
The revision history is set out in section Changes of this Privacy Notice.