How do I return my order?

We hope you love your Maemo purchase but if for any reason you would like to return or exchange your item(s) you can do so within 28 days of receiving your order.  For an exchange or refund the item(s) must have its tags on and be in a resalable condition.   Simply attach the pre-paid DHL return label included in your package and either schedule a DHl pick up Click here or find your nearest DHL drop off point Click here.   

For help with returns or exchanges please email with your order number and query.  

We have chosen DHL as our shipping partner due to their like minded commitment to sustainability, all of our shipments with DHL are Climate-Neutral. 

How will I be refunded?

We will issue a refund once we receive the product.

You will be refunded to the same payment method you used to make the purchase.

Please allow up to 14 days for your refund to be issued.Your delivery fee will be refunded if you return all items in your order.

Once we have processed your return in our warehouse, we will send you an email as notice of cancellation.

If you have not received your return email after 14 days, please email us at with your order number and our team will be happy to help!